[Career Job Vacancy] NOC – OPERATIONS MANAGER

NOC – OPERATIONS MANAGER

JOB TYPE: CONTRACT
LOCATION: NORTH AFRICA

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Main Purpose of Role:
Network Operations Centre Management is the leadership and management of all/some of the centralised Network Operations functions, which includes: Fault Management, Performance Management, Configuration Management, OSS Administration. Responsibility is also the Second level support for Active Radio LTE Network when maintenance teams are not able to fix problems
Main Responsibility Areas:
a. NOC Team, SLM Radion, Management & Employee Motivation
b. Responsible for NOC and Radio network escalations
c. Responsible for NOC and Radio network Reporting
d. Responsible for NOC Budgeting
e. Ensures Escalation control and management for Network events
f. Ensures NOC Tools capability needs
g. Ensures NOC processes and procedures are enforced, regularly reviewed and updated
h. Ensures NOC operational performance levels to SLA/OLA applicable
i. Supports 3rd Party SLA Management
j. Liaises with NOC subcontractors & 3rd parties
k. Liaison for escalated NOC and SLM Radion Network matters
l. Undertake special assignments to resolve Network Operations issues
m. Ensures security of the Network; and NOC premises
n. Outage Reporting and management of follow-up actions
o. Provides NOC daily, weekly and monthly reports for Management and Customer teams
Key Competencies:
p. Experience in NOC management including Fault, Perfornance, Configuration, Change Management and OSS administration.
q. Technology skills: Experience in Nokia LTE networks, understanding of transmission and Nokia RAN LTE, Core.
r. Ledership
s. Excellent Communication skills
t. Team work
u. Good command of English language

Key Interfaces:
v. Nokia Management
w. Customer Operations interfase
x. Customer MS Vendors
y. NI implementation teams
z. Planning and Optimization teams

ATIQULLAH AKBAR
Account Manager
+33 1 40 26 81 32
aakbar@firstpointgroup.com

Posted in: Career, Overseas Career