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VAC6550 - Engineer Fixed Core (ICM &UCCE)
Field:
Technology
Contract Type:
Full Time - Permanent
Location:
Qatar - Doha
Closing date:
13-Apr-2017
About Us:
Ooredoo
is a dynamic global Telecommunications player operating in 17 countries
serving more than 68 million customers. Ooredoo Qatar employs
approximately 1,600 people driving Ooredoo to be the number one choice
for world-class communications services in Qatar, and it is a team that
you can be part of!
About the Business Unit:
The
function of this role is to spearhead Ooredoo’ s IP Contact Center
Solution implementation, configuration, integration, maintaining the
requisite services of Ooredoo Contact Center Services and maintenance of
IP Telephony of Ooredoo Contact Center.
About the Role:
Analyse,
Design, Manage the operation & maintenance activities for IP
Contact Center Solution (IPCC) of Ooredoo and IP Telephony Services of
B2B customers to ensure uninterrupted services of IVR and Contact Center
with excellent quality.
If you would like to view the role profile please click here
About You:
You should have at least 4 years of experience in Design, Coding, call routing, ICM script Implementation, Maintenance
and Support for any software developments in Contact Center
Technologies of Cisco IPCC. You should have proven knowledge and
experience in ICM Scripting, CISCO Call Manager, and Voice Gateway
Configuration.
Minimum Qualifications:
Minimum
requirement is a Bachelors degree in Computer Science or
Telecommunications or Equivalent degree with relevant No of years and
experience.
Note: you will be required to attach the following:
1. Resume / cv
Apply Here --> http://careers.sniperhire.net/ooredoo/VacancyDetail.aspx?PageId=8100&BusinessUnitId=651&VacancyID=123588
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