Huawei is hiring "SOC Operation Director"

#Huawei is hiring "SOC Operation Director" with the Below responsibility and requirement:

💡 Key Responsibilities:
·  Lead and optimize SmartCare service operations and delivery to ensure high service quality and efficiency.
·  Develop and execute operational strategies aligned with business objectives.
·  Manage Team KPIs, Efficiency and drive continuous performance improvement.
·  Establish and maintain data governance, operational standards, and workflow processes.
·  Collaborate with cross-functional teams and customer stakeholders to enhance service experience.
·  Oversee budgeting, cost control, and operational risk management.
·  Manage Customer requirements including E2E delivery, Weekly, Monthly engagement.

🔎 Requirement:
·  Minimum 10+ years of experience in telecom, preferred have Huawei SOC Experience.
·  Experience in develop new dashboard and work with Data analytics, to create new UCs.
·  Manage any User Experience or network Experience teams with any digital platform.
·  Strong background in service delivery and service operations management.
·  Proven leadership experience managing cross-functional like PS CORE/CS CORE and RF.
·  Experience in telecom OSS/BSS environments or customer experience management systems is highly desirable.
·  Demonstrated ability to manage complex operational projects and large-scale implementations.


if interested, kindly send your CV with the job title on the subject "SOC OD" to the email "arwa.mahmoud.soliman@huawei-partners.com"

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thanks for the big support and attenttion

//BR
Khusni Eka Wardana | +6281546010010 | khusni.eka.wardana@gmail.com