[Career][Vacancy][Job] Network Surveillance Engineer - Jakarta

 [Career][Vacancy][Job] Network Surveillance Engineer - Jakarta
Job Type     Telco Engineer
Position Level     Staff/Officer
Position     Network Surveillance Engineer
Employment Status     Contract
Job Industry     Telecommunication
Country Base     Indonesia
Work Base     Jakarta
Education     Bachelor
Experience (years)     3
SPECIFIC REQUIREMENTS

• 7x24x365 NOC Surveillance, Monitor power equipment at Hub and End Sites according to the SLA,
• Network Event Severity Level Identification (Emergency, Critical, Major Minor, observation);
• NOC Surveillance Initiated Fault Reporting;
• Escalation for problem resolution, Escalate TT to Expert in BO as per fault management process if TT cannot be solved by Regional Network Engineer team and FLM team member,
• Input the alarms into the Trouble ticket system under the guidance of the L2 Engineer, and dispatch Trouble Ticket to the Regional Network Engineer team and FLM team technician on spot to resolve;
• Monitoring the whole process of the tickets items, and closes the alarms within the SLA;
• Follow up with the FLM Engineers of solving the problems according to the different level alarms;
• Submitting the daily/weekly/monthly maintenance report to FO Manager;
• Submitting the SLA and KPI report to FO Manager

Apply here --> http://elabram.com/hris/member/home/detail_public/679