Since our
launch in Jamaica in 2001, Digicel has expanded rapidly and now spans 32
markets in the Caribbean, Central America and Asia Pacific. In recent
years we have evolved into a Total Communications and Entertainment
provider by broadening our products and services to include Cable TV and
Broadband, Digital Advertising and Business Solutions. We are proud to
serve our valued customers across a number of different platforms at
home, at work and on the go. Employing over 6,500 people we have
invested more than US$5 billion in our business worldwide to bring
leading edge technologies and services to the countries in which we
operate.
We take great pride in creating an EXTRAORDINARY work
environment in which our people can excel. Digicel brings together
smart, dedicated and energetic people from all walks of life. With 92
different nationalities represented, we are a truly global organisation.
Whether
working within our technology, commercial or operational areas Digicel
life is always engaging, dynamic, and above all rewarding. Our people
are always looking to challenge the status quo and understand how we can
be better for the good of our customers and our communities. Sound
good?
Visit www.digicelgroup.com for more information.
We invite applications for a new Digicel Opportunity – Senior IP/MPLS Network Engineer - Digicel Jamaica
Primary objective of the job:
- The Senior IP/MPLS Network Engineer is responsible for the
technical system operations, and maintenance of Digicel’s IP
infrastructure. This includes the enterprise core and edge networks,
WiMax broadband core and access networks, Mobile RAN, international
points of presence in Miami and New York.
- The engineer is also
responsible for providing technical expertise for the continued
development of the broadband IP infrastructure and providing technical
support to key stakeholders in developing and implementing products and
services to enable Digicel to deliver high quality Internet and wireless
broadband services to our customers and business partners.
- To
seamlessly integrate the existing Internet/IP and Data infrastructures
across the region in providing an efficient, homogenous, autonomous and
secure environment, capable of satisfying the needs and expectations of
our customers and Regional networks.
Number of persons managed/supervised and their positions:
Main Duties and Responsibilities:
- Ensure that Digicel’s IP infrastructures and applications meet
the needs of company’s business strategy, Customer Management and Next
Generation networks.
- Network design, planning, testing,
implementation and assistance in the maintenance of all routers,
switches and transport equipment to ensure optimum performance at all
times.
- Provide 3rd tier technical support for Customer Support and NOC
- Support Sales Engineers on an ad hoc basis
- Develop
appropriate standards and practices and ensure that they are
documented, maintained and applied to all projects and services.
- Identify,
acquire and/or train junior engineers on the introduction of new
processes, techniques, and technologies as necessary in support of new
services or service features. Write procedures for the NOC to handle
common tasks.
- Conduct bi-annual reviews of IP Engineers performances.
- Contribute to developing business cases and conducting proof of concept for new product offerings.
- Ensure the high availability and reliability of the network supporting the region’s Internet/IP and Data systems and networks.
- Design and implement an autonomous Internet and IP/Data networks to support business and customer needs.
- Select the appropriate networking and physical hardware devices to ensure technical integration with existing architecture
- Liaise
with hardware/software suppliers and ensure that all
support/maintenance contracts are adequate and offer best value to the
business.
- Develop processes and procedures outlining clear operational guidelines.
- Ensure that new initiatives achieve the desired value proposition
- Facilitate
the integration of Network Management (NOC) with full capabilities of
effecting surveillance, monitoring and first line trouble shooting of
all network nodes/elements.
- Install, Configure and manage Network management systems and conversant with IP network management concepts and procedures
- Ensure
that all systems and network elements are designed and implemented with
appropriate level of security, consistent with enterprise security
policy.
- Perform R&D with a view of continuously improving on, technology, products and services and customer care.
- Establish
and communicate appropriate service level agreements (SLA’s) for
measuring the productivity of key business processes and respective
applications
- Liaise with stakeholders to ensure timely development and deployment of new products and services.
- Provide timely and accurate reports as per business requirement.
- Ensure
that all network elements are adequately secured against
vulnerabilities by employing the relevant IT security best practices.
- Maintain all major network elements so as to achieve 99.99% availability
- Ensure
the speedy resolution of all service affecting faults on the IP network
in accordance with agreed service level agreements.
- Participate in the "on call" rotation with other members of the team.
- Perform other duties as requested by manager.
Academic qualifications and experience required for job:
- 5 years Operations and/or Network engineering in an ISP environment.
- Cisco CCNP or equivalent certification
- Bachelor's degree or equivalent experience
Functional Skills:
- Significant experience with large scale and complex projects.
- Candidate must possess a high-level of technical expertise; able to learn and define technical processes and procedures.
- Candidate must be able to plan, provide analysis, design and implement technical solutions.
- Network
configuration, design and management, including router, firewall,
network Access servers, core network, WIFI, CPE’S, BGP peering and
domain management.
- Knowledge of Data Communications, including an in depth understanding of TCP/IP, LAN/WAN protocols and VOIP.
- Knowledge of network equipment: routers, bridges, RAS, BRAS and switches
- Knowledge of host based, network security, firewalls, intrusion detection, and syslog.
- In-depth knowledge of advanced IP switching and routing
- Design, operations and maintenance of an IP and ISP environment.
- Functional operations, maintenance of wireless broadband, Video and VOIP technologies.
- In depth knowledge of building and maintaining IP/MPLS networks
- Knowledge of Unix/Linux Operating Systems
- Domain Name concepts and configuration
- Fault management and functional integration/operation of the NOC.
- Internet and Network Security.
- Structure and operation of the internet gateway links.
- Network, planning, engineering and development.
- Equipment evaluation and selection process
- Analytical and open minded
Additionally, the individual should be familiar with:
- Management of projects, particular rolled out to a user’s across multiple geographies
- Growing trends with technology especially in the areas of IP/IT technology.
- Analytical and performance reporting/generating tools.
- Electronic requisitioning and work-flow based approval systems
- SLA development and performance management and reporting tools.
- Basic understanding of the connectivity and operations of a GSM network
- Strong organizational skills
Working Condition: (e.g. dust, dirt, heat, abnormal hours, frequent travel, overtime, etc.
- Required to work normal hours of Monday to Friday 8am – 5pm
- Required to work late evenings, weekends and public holidays if required
- Required to travel to remote locations
- Required to travel overseas
In return, you will have the opportunity to work in a fast-paced,
enterprising environment, where your skills will be valued and rewarded.
Digicel recognizes our staff and management team are largely
responsible for our success to date. Digicel's unique culture is driven
by an entrepreneurial style encapsulated by our Chairman, board of
directors and management, all seasoned telecom executives and industry
experts with vast experience in building, expanding and marketing mobile
services globally.
Apply Here --> http://digicelgroupcareers.force.com/openings/ts2__Register?jobId=a0K1500000HwNU6EAN&tSource= |
khusni
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